Service Enterprise Engineering
(RVOE) as set forth by Ministerial Agreement No. 15018, published in the Official Journal of the Federation on November 29, 1976.
Service Enterprise Engineering is engineering that focuses on services with a key emphasis on people, the identification of problems and the creation of solutions through the innovation, design, administration and improvement of service systems that use different scales, approaches and structures to effectively and comprehensively meet the needs of people in companies or organizations.
If you're interested in working with people, innovating and designing services and service systems, improving performance and value creation in services, managing projects, implementing and developing sustainable technologies, then this program is for you.
After graduating from Service Enterprise Engineering you'll be ready to undertake a career in the following fields: Service enterprises. Areas engaged in the analysis, design and implementation of business processes. Engineering, consulting and integration forms. Organizations structured according to the logic of process and project administration. Innovative, sustainable and scalable startups. Directing strategic areas in organizations.
Professional Application Projects (PAPs)
In the final years of your study program you'll take part in Professional Application Projects (PAPs), where you'll apply your professional knowledge and skills in real-world settings in order to solve problems in social and professional contexts. Your diverse professional profile will enable you to manage social networks in different communications-related industries: radio, press, television, cinema, business and social communication. You'll be capable of developing network-based communication strategies for any type of organization. You'll recognize contexts and anticipate trends in order to intervene strategically.
Alejandra and Diana participated in the Professional Application Project "Organization and Community Processes in Juanacatlán, Jalisco and Neighboring Marginalized Areas," where they developed the processes and structure for the day-to-day functioning of a community kitchen and dining hall that the community is trying to revive. They also wrote an operating manual and a sales plan for the fruit preserves that women in the community produce to bring in extra income; the first sales based on this work have already been made.